You can either make your own way to the port or airport. Alternatively, to make your arrangements easier why not take advantage of our CruiseConnect Programme, with its comprehensive range of coach and air services, port and aiport parking. Find out more by clicking here

It couldn’t be easier to meet people on board your ship. Not only are you cordially invited to a welcome cocktail party for all our guests, you might also want to consider joining a larger table for dinner in order to get to know more of your fellow voyagers. On board activities like classes and quizzes are a great way to make new friends. For ladies travelling alone, there are gentlemen hosts on board to accompany you in a waltz or rumba.

A ship is no different to any other resort you may not be familiar with. So to help you get your bearings on board, there’s a ship’s plan in your stateroom, plus further plans at convenient locations throughout the ship showing you where you are. If you do get lost, a member of the crew will be only too happy to help!

There are no restrictions on how much luggage you can take aboard ship, but do remember that if your Voyage involves a flight, airlines have their own baggage allowance restrictions.

You'll need to pack a range of summer or warmer clothes, depending on your itinerary and the time of year you travel. On board, during the day, you'll probably find yourself most comfortable in casual wear or swimwear. In the ships' main restaurants attire for breakfast and lunch is casual wear (excluding shorts). In the King's Court on Queen Mary 2, and in the Lido Cafe on Queen Victoria, casual attire (including shorts) may be worn.

Be comfortable but please remember to respect the cultural dress norms of your hosts when visiting shrines, temples and churches. A lightweight raincoat and umbrella never go amiss! Finally, a pair of comfortable walking shoes (plus a spare pair of glasses) will always stand you in good stead.

One of the great thrills of a Cunard cruise is the sheer glamour of the evenings. Generally, evening dress may be either formal, informal or casual when your ship is at sea, and informal or casual when your ship is in port. There will be a maximum of three formal nights in a week. Evening attire, effective from 6pm, will be specified in your ship’s Daily Programme, delivered to your stateroom each day. Dress codes are defined as follows:

Formal:
Black tie or formal dark suit for men. Evening dress or other formal attire for women.
Informal:
Jacket and tie for men. Cocktail dress or trouser suit for women. No jeans.
Elegant Casual:
Jacket, no tie required for men (no jeans or shorts). Dress, skirt or trousers for ladies.

It means there is just the one sitting for dinner, and guests can choose to dine at their reserved table anytime between 7 and 9pm. The Britannia Restaurant on Queen Mary 2 and Queen Victoria offer a choice of an early or a late sitting for dinner, which should be requested at the time of booking.

Only in respect of your formal dining arrangements. On both Queen Mary 2 and Queen Victoria, your accommodation is paired with a specific restaurant.

Both ships offer alternative dining options available to everyone: Kings Court, Boardwalk Cafe, Golden Lion & Todd English Restaurant on Queen Mary 2 and the Lido Cafe, Golden Lion & Todd English Restaurant on Queen Victoria.

Currency on board all ships is the US dollar, and you'll find the Purser's Office acts as a handy financial centre. You don’t need to take cash, as all shipboard purchases are charged to your on-board account. You can settle your account by credit card or using traveller’s cheques. To make life easier, we recommend you register your credit card at embarkation. You can exchange cash and traveller’s cheques at the Purser’s Office for most currencies in use at ports of call. Please note that personal cheques cannot be cashed on board our ships.

During your voyage, you will receive excellent service from many members of our staff in a variety of locations. Additionally, many more crew behind the scenes support those who serve you directly. For your convenience, a Hotel and Dining charge will be automatically added to your shipboard account on a daily basis.

The Hotel and Dining charge will be shared amongst those staff that helped provide and support your voyage experience, including the waiter staff, stateroom stewards and accommodations staff, buffet stewards, and others. Please note this is a discretionary charge which, should you wish to remove or make any adjustments, you may do so by contacting the Purser's Reception desk on board. Casino personnel do not share in the Hotel and Dining charge as not all guests utilise this service. Amounts vary by stateroom category as follows:


Queen Mary 2
• Grill Categories
Q1 - Q7, P1 - P3
$13 (approx £7.00) per person per day
• Britannia Categories
AA - A3, B1 - B6, C1 - C4, D1 - D8
$11 (approx £6.00) per person per day

Queen Victoria
• Grill Categories
Q1 - Q7, P1 - P4
$13 (approx £7.00) per person per day
• Britannia Categories
A1 - A7, C1 - C5, D1 - D8
$11 (approx £6.00) per person per day

To make sure you feel tip-top at all times, our ships have salons where you can have your hair done for that special occasion. You can also enjoy a wide range of beauty treatments, including manicures and pedicures, at the Canyon Ranch SpaClub on Queen Mary 2 and the Cunard Royal Spa and Fitness Centre on Queen Victoria. Tariffs for all these services can be found on board. It is advisable to book any treatments you would like to experience in advance. To book for Queen Mary 2, please call Reservations call collect/reverse charges and at least 5 days in advance on 001 702 414 6279, or email qmhspa2@cunard.com.

Yes plenty! You’ll be amazed by just how much there is to do. From deck sports, friendly quizzes and dance classes to fascinating talks and terrific movies, there’s so much to choose from. Your ship’s Daily Programme (delivered daily to your stateroom) has full details of all the activities, events and entertainments happening each day. Just watching your chefs carve their fabulous ice sculptures on deck is an inspirational way to pass the time!

Don’t worry – your ship’s doctor is always on hand with a remedy. Seasickness is best countered nowadays with an injection or tablets, which should soon have you feeling shipshape again and settle you for the duration of your stay on board.

About 60 days before you sail, you will receive a mailing with full details regarding your voyage, including shore excursions available. These can be reserved before you travel by:

1) Telephoning chosen shore excursions through to Reservations on 0845 071 0300

2) Returning your shore excursion booking form that was included with the mailing.

Shore Excursions can also be booked once you are on board, but to be sure that you are booked on your chosen trip, we strongly recommend booking as soon as you can.

On all ships, we offer a children’s programme exclusively for young guests aged 1-17. Parents may drop off their children in our fun and exciting centers to be cared for by qualified nannies and youth counselors. Parents may also accompany their children and participate in the activities.

The programme is operated on a complimentary basis and is available for guests’ convenience until midnight on Queen Mary 2 and Queen Victoria. Parents may drop off their children at any time during the hours of operation. We do not offer private, in stateroom babysitting.

We have certified British nannies to change nappies, bottle feed, and entertain our youngest guests. We have cribs on board to ensure the comfort and safety of babies and infants (minimum age 1 to participate)

We offer exciting age-appropriate activities, including arts and crafts, board games, sports, movies, video games, discos, and parties.

Children between the ages of 1-2 travelling as a 3rd or 4th guest in a stateroom travel free on board. However, if travelling as a 1st or 2nd guest in a stateroom they pay the applicable adult per person fare. A nominal fee will be charged for children between the ages of 1-2 travelling where land, hotel and air are involved. Cunard only accepts passengers over the age of 1 year; however on certain voyages Cunard will allow children from 6 months old, please contact reservations for further details.

Every Cunard Cruise is a celebration in itself, an experience rich in refined relaxation. But when you choose to mark your special occasion with us on board one of the world’s most famous ships, the experience is altogether richer. What more romantic setting could you wish for on your Honeymoon or for those special Anniversaries? And to help make these moments even more special, we invite you to enjoy some extra touches with our compliments.

For your Wedding Anniversary or Honeymoon
•Champagne in your stateroom on arrival
•Fresh flowers in your stateroom on arrival
•Congratulations card from your Captain
•Formal portrait photograph

How to request your special benefits
To enjoy your Anniversary or Honeymoon benefits, all you need to do is advise your Voyage Sales Consultant at the time of booking and send in confirmation of your wedding date (via a copy of your marriage certificate, for example). To be eligible for your benefit, your Anniversary or Honeymoon must fall within two months of your voyage date and your voyage must be 6 nights or longer.

All registrations for these benefits must be received at least 2 weeks prior to departure. We regret that we cannot accept any registrations on board. All benefits shown above are per couple.

Cunard's Wedding Anniversary and Honeymoon Programmes exclude 2009 and 2010 World Cruises.
These offers are subject to availability and cannot be combined with any other Cunard savings or promotional programme.

Accommodation, all on-board meals* and entertainment.
*There is a cover charge payable in Todd English Restaurant and Chef's Galley on Queen Mary 2 and in Todd English Restaurant on Queen Victoria.

International flights (where indicated and subject to availability).

Drinks: tea, coffee, water and fruit juice is available 24 hours a day at the Lido Cafe on board Queen Victoria, and the Kings Court on board Queen Mary 2.

Transfers between airport, hotel (if applicable) and the ship at the international port of embarkation/disembarkation but only when your international flight is purchased through Cunard (excluding Transatlantic Crossings to or from New York)

Port and Handling fees and UK & US taxes.

We do not offer private, in-cabin baby-sitting. Parents may drop off their children at the children's centres at any time during the hours of operation, including late evenings (until midnight).

We have certified British nannies to change nappies, bottle feed, and entertain our youngest passengers. We have cribs onboard to ensure the comfort and safety of babies and infants (children must be at least one years old to participate).

Queen Mary 2’s kennel programme is available on all crossings between New York and Southampton in either direction, and is overseen by a full-time Kennel Master who takes care of responsibilities such as feeding, walking and cleaning the ship’s 12 spacious kennels. Travelling dogs and cats also receive a complimentary gift pack and other animal amenities.The kennels and adjacent indoor and outdoor walking areas are open throughout the day, enabling guests to spend significant time with their pet. Reservations for the kennels may be made at time of booking, and are based on space availability. Contact Cunard for fees and additional requirements.

A cruise is the ideal place to hold an event. There is no better reward for the delegates and unlike a hotel, all accommodation, meals, entertainment, meeting rooms and equipment are included in the price, making it easier to plan and keep expenses under control.

For further information please click here, contact emea.sales@completecruisesolution.com or
tel: + 44 2380 656550/551

When you or your travel agent come to make a reservation you may be offered the guarantee of the stateroom grade, rather than a specific stateroom number. This is because we know from experience that a small number of guests will be compelled to cancel their arrangements, thus leaving the accommodation vacant. Accepting a guarantee means that you have a firm booking and can go ahead with your holiday plans in the same way as if you had accepted a specific stateroom number from the outset. When we allocate a stateroom number you can rest assured you will be given a stateroom of the type you have booked, or in some instances, of a higher rate, though it may be situated on a different deck to that shown on the deck plan for the grade guaranteed. The fare you have been quoted will, however, remain unchanged.

Yes, we have negotiated special rates on your behalf at the Hilton Hotel in Southampton. The Chewton Glen Hotel in the New Forest (approx 45 minutes' drive from Southampton) also offers exclusive rates for Cunard guests. We also offer rates at three hotels in central London; The Millenium Hotel, Renaissance Chancery Court and The Goring Hotel.